Privacy Policy
Data Controller
eKoala Srl, Strada Falghè, 3 – 20886 Aiucurzio (MB) - Italia
Owner contact email
info@ekoala.eu
Types of data collected
Among the Personal Data collected by this Website, either independently or through third parties, there are:
o Cookies
o Usage data
o IP address
o Name and Surname,
o Gender
o Date of birth
o Telephone number
o VAT number
o Company name
o Address
o Country
o State
o Province
o Email
o CAP
o Username
o City
o Password
o Tax Code
Failure by the User to communicate certain Personal Data may prevent this website from functioning properly and providing services.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Method and place of processing of the collected data
Processing methods
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.
Legal basis of the processing
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
- the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller;
- the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Place
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.
Storage period
The Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Data Controller can keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of the processing of collected data
The User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities. or fraudulent, as well as for the following purposes: Statistics, Interaction with external social networks and platforms, Interaction with live chat platforms, Address management and sending of email messages, Contacting the User, Remarketing and behavioral targeting, Payment management, Advertising , Registration and authentication, Location-based interactions, Display of content from external platforms, Infrastructure monitoring, Heat mapping and session recording, Management of support and contact requests and Interaction with support and feedback platforms.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.
Details on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Contact the user
Mailing List or Newsletter (This Website)
By registering with the mailing list or newsletter, the User's e-mail address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. The User's e-mail address may also be added to this list as a result of registering on this Website or after making a purchase.
Personal Data processed: surname; e-mail; first name.
Contact form (This Website)
By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.
Personal Data processed: surname; e-mail; first name.
Contact by phone (This Website)
Users who have provided their telephone number may be contacted for commercial or promotional purposes linked to this Website, as well as to satisfy requests for support.
Personal Data processed: telephone number.
Payment management
The payment management services allow this Website to process payments by credit card, bank transfer or other tools. The data used for payment are acquired directly by the requested payment service manager without being processed in any way by this Website.
Some of these services may also allow the scheduled sending of messages to the User, such as e-mails containing invoices or notifications regarding payment.
PayPal (Paypal)
PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Nexi
NEXI is a payment service provided by Nexi Payments SpA
Personal Data processed: various types of Data as specified in the privacy policy of the service.
Management of support and contact requests
This type of service allows this Website to manage support and contact requests received by e-mail or through other tools, such as the contact form.
The Personal Data processed depend on the information provided by the User within the messages and the tool used for communication (for example the e-mail address).
Address management and sending of e-mail messages
This type of service allows you to manage a database of e-mail contacts, telephone contacts or contacts of any other type, used to communicate with the User.
These services may also allow the collection of data relating to the date and time the messages are displayed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.
This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
It is recommended to log out of the respective services to make sure that the data processed on this Website is not connected back to the User's profile.
Like button and Facebook social widgets (Facebook, Inc.)
The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy.
PayPal button and widget (Paypal)
The PayPal button and widget are interaction services with the PayPal platform, provided by PayPal Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: Consult the Paypal privacy policy - Privacy Policy.
Location-based interactions
Geolocation (This Website)
This Website may collect, use and share data relating to the User's geographical location in order to provide services based on the location itself.
Most browsers and devices provide tools by default to deny geo-tracking. If the User has expressly authorized this possibility, this Website may receive information on its actual geographical position.
Personal data processed: geographical position.
Facebook Audience Network (Facebook, Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. For an understanding of the use of data by Facebook, please consult the Facebook data policy. To allow the operation of Facebook Audience Network, this Website may use some identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for OS) or technologies similar to cookies. Among the ways in which Audience Network offers advertising messages to the User, there is also the use of the latter's advertising preferences. The User can control the sharing of their advertising preferences within the Facebook Ad settings. The User can opt-out from some Audience Network targeting functions through the settings of their device. For example, you can change the advertising settings available for mobile devices, or follow the instructions applicable to Audience Network that may be present within this privacy policy.
Personal Data processed: Cookies; Usage data; unique identifiers of devices for advertising (Google Advertiser ID or IDFA identifier, for example).
Place of processing: United States - Privacy Policy - Opt Out.
Registration and authentication
By registering or authenticating, the User allows the Application to identify him and give him access to dedicated services.
Depending on what is indicated below, the registration and authentication services could be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.
Direct registration (This Website)
The User registers by filling out the registration form and providing his Personal Data directly to this Website.
Personal Data processed: surname; e-mail; first name.
Remarketing and behavioral targeting
This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the past use of this Website by the User.
This activity is facilitated by the tracking of Usage Data and the use of Tracking Tools to collect information which is then transferred to the partners who manage the remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
In addition to the opt-out features offered by the services listed below, the User can opt-out by visiting the opt-out page of the Network Advertising Initiative.
Users can also choose not to participate in certain advertising features through the corresponding device configuration options, such as the mobile device advertising configuration options or the generic advertising configuration.
Google Ads Remarketing (Google Inc.)
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, which connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie. Users can choose not to use Google cookies for ad personalization by visiting the Google ad settings.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy - Opt Out.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy - Opt Out.
Remarketing with Google Analytics (Google Inc.)
Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Website is accessed, which links the tracking activity carried out by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy - Opt Out.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data processed: Cookies; e-mail.
Place of processing: USA - Privacy Policy - Opt Out.
Statistics
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy - Opt Out.
Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)
Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed on this Website. The Facebook pixel monitors the conversions that can be attributed to Facebook, Instagram and Audience Network ads.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy.
Google Ads conversion tracking (Google Inc.)
Google Ads conversion tracking is a statistics service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Website is accessed, which connects data from the Google Ads advertising network with actions performed on inside this Website.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy.
Google Tag Manager (Google Inc.)
Google Tag Manager is a statistics service provided by Google Inc.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Widget Video YouTube (Google Inc.)
YouTube is a video content viewing service managed by Google Inc. that allows this Website to integrate such content within its pages.
Personal Data processed: Cookies; Usage data.
Place of processing: USA - Privacy Policy.
Google Fonts (Google Inc.)
Google Fonts is a font style visualization service managed by Google LLC or by Google Ireland Limited, depending on the location in which this Website is used, which allows this Website to integrate such content within its pages.
Personal Data processed: Usage data; various types of data as specified in the privacy policy of the service.
Place of processing: USA - Privacy Policy.
Further information on Personal Data
Sale of goods and services online
The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.
User rights
Users can exercise certain rights with reference to the Data processed by the Data Controller.
In particular, the User has the right to:
- withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed;withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed;
- oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below;
- access their data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed;
- verify and request rectification. The User can verify the correctness of their Data and request its updating or correction;
- obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation;
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their data by the Owner;
- receive their data or have them transferred to another owner. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it;
- propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action;
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.
Cookie Policy
This Website uses Tracking Tools. To find out more, the User can consult the Cookie Policy.
Further information on the treatment
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.
Specific information
At the request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System log and maintenance
For needs related to operation and maintenance, this Website and any third party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.
Response to "Do Not Track" requests
This Website does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes. contact number he has. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.
Usage Data
This is the information collected automatically through this Website (including from third-party applications integrated into this Website), including: the IP addresses or domain names of the computers used by the User who connects with this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Interested
The natural person to whom the Personal Data refers.
Data Processor (or Manager)
The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool through which the Personal Data of Users are collected and processed.
Servizio
The Service provided by this Website as defined in the relative terms (if any) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Cookies
Cookies are Tracking Tools which consist of small pieces of data stored in the User's browser.
Tracking Tool
By Tracking Tool we mean any technology - eg. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting - which allow users to be tracked, for example by collecting or saving information on the User's device.
Legal references
This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy applies exclusively to this Website.